Overview
A rent arrears report provides a snapshot of outstanding tenant balances as of a specified date. The report is generated from the property balances section and reflects data up to the most recent bank line import.
Step-by-step instructions
Navigate to Lettings properties > Property balances
From the left sidebar, click on the Set end date option
Select the day on which bank lines were last imported for
Click Submit
To export this page as a CSV file, click on Export
The export will be downloaded to your computer where it can be opened in Microsoft Excel.
Note: Please ensure that bank lines are up to date and that your system balance matches your bank balance before generating. This ensures the accuracy of the rent report.