To refund a fee to a landlord:
Navigate to Financials > Double entry
Within the Money out section, please populate the fields as below:
Category = The property
Subcategory = Landlord fee refund
Adjustment value = The balance to transfer
Within the Money in section, please populate the fields as below:
Category = The property
Subcategory = Landlord other income
Adjustment value = The balance to transfer
Click Add Adjustment
The description fields can be populated for the landlord or agent’s reference.
On Bank > View bank lines, two Balancing payment (BP) lines will be added to show the movement of funds. One will debit the fee balance (subcategory = Landlord fee refund), and the other will credit the property (subcategory = Landlord other income).