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Integrations - HomeLet

Updated over 6 months ago

HomeLet provides letting agents with fast and reliable tenant referencing. To set up the integration, contact your HomeLet account manager and ask them to send the integration details for your account to [email protected].

1. Required information

When creating a HomeLet application through SME Professional, the following information is mandatory:

Tenants:

Non-company tenant

  • Tenants details tab: Title, First name, Surname, Preferred contact number, Preferred contact email, Right to rent check required

  • Financial tab: Amount of rent to pay

  • Dates tab: Proposed move-in date (must be in the future)

Company tenant

  • Tenants details tab: Title, Company name, Contact name, Incorporation date, Preferred contact email, Preferred contact number

  • Other tab: Company registration number

  • Financial tab: Amount of rent to pay

  • Dates tab: Proposed move-in date

Landlords:

Non-company landlord

  • Landlord's details tab: Title, first name, surname, preferred contact number, email address, full address (including line 1 and 2 of the address), Residential status

Company Landlords

  • Landlord's details tab: In addition to the above, Company name, Company number and Position.

  • The Company contact field should be populated with the first and last names of the company contact.

Guarantors (where applicable):

  • Guarantor tab (tenant record): Title, First name, Surname, Preferred contact number, Preferred contact email

  • Property address tab: Street, Location, Postcode

Property:

  • Property address tab: Street, Location, Postcode

  • Details tab: Advertised rent, Year built, Rent guarantee check required

  • Features tab: Bedrooms

2. Creating a new application

  • Go to Tenants > Reference and credit checks

  • Locate the tenant to be referenced

  • In the Type of credit reference column, select the required referencing option

  • In the Background checks column, select Create application or Create application with guarantor

  • Once all mandatory information has been supplied, click on Create application

Upon creation, HomeLet will automatically send an email to the tenant (and guarantor, where applicable). The ‘Background checks’ column will display the HomeLet application and applicant IDs and status for reference.

Note: If any mandatory information is missing, it will be highlighted in red on the application preview. Click the edit pencil to open the relevant record and make the necessary updates. Return to theHomeLet preview and click ‘Refresh’. Repeat this process until no errors remain.

3. Adding tenant to an existing application

For joint tenancies, the Background Checks column will show Add to Opened Application once the first tenant is added.

To add tenants to an existing application:

  1. Click Add to opened application/Add to opened application with guarantor

  2. Once all mandatory information has been supplied, click on Create application

4. Checking for status updates

To check for application status updates:

  1. Go to Tenants > Reference and credit checks

  2. Locate the relevant application

  3. Click on Check status

5. Resending an application email

To re-send an application email:

  1. Go to Tenants > Reference and credit checks

  2. Locate the relevant application

  3. Click on the Re-send email to tenant or Re-send email to guarantor

6. Archiving an application

To archive completed or historic applications:

  1. Go to Tenants > Reference and credit checks

  2. Locate the relevant application

  3. Click on the icon within the Archive column

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