HomeLet provides letting agents with fast and reliable tenant referencing. To set up the integration, contact your HomeLet account manager and ask them to send the integration details for your account to [email protected].
1. Required information
When creating a HomeLet application through SME Professional, the following information is mandatory:
Tenants:
Non-company tenant
Tenants details tab: Title, First name, Surname, Preferred contact number, Preferred contact email, Right to rent check required
Financial tab: Amount of rent to pay
Dates tab: Proposed move-in date (must be in the future)
Company tenant
Tenants details tab: Title, Company name, Contact name, Incorporation date, Preferred contact email, Preferred contact number
Other tab: Company registration number
Financial tab: Amount of rent to pay
Dates tab: Proposed move-in date
Landlords:
Non-company landlord
Landlord's details tab: Title, first name, surname, preferred contact number, email address, full address (including line 1 and 2 of the address), Residential status
Company Landlords
Landlord's details tab: In addition to the above, Company name, Company number and Position.
The Company contact field should be populated with the first and last names of the company contact.
Guarantors (where applicable):
Guarantor tab (tenant record): Title, First name, Surname, Preferred contact number, Preferred contact email
Property address tab: Street, Location, Postcode
Property:
Property address tab: Street, Location, Postcode
Details tab: Advertised rent, Year built, Rent guarantee check required
Features tab: Bedrooms
2. Creating a new application
Go to Tenants > Reference and credit checks
Locate the tenant to be referenced
In the Type of credit reference column, select the required referencing option
In the Background checks column, select Create application or Create application with guarantor
Once all mandatory information has been supplied, click on Create application
Upon creation, HomeLet will automatically send an email to the tenant (and guarantor, where applicable). The ‘Background checks’ column will display the HomeLet application and applicant IDs and status for reference.
Note: If any mandatory information is missing, it will be highlighted in red on the application preview. Click the edit pencil to open the relevant record and make the necessary updates. Return to theHomeLet preview and click ‘Refresh’. Repeat this process until no errors remain.
3. Adding tenant to an existing application
For joint tenancies, the Background Checks column will show Add to Opened Application once the first tenant is added.
To add tenants to an existing application:
Click Add to opened application/Add to opened application with guarantor
Once all mandatory information has been supplied, click on Create application
4. Checking for status updates
To check for application status updates:
Go to Tenants > Reference and credit checks
Locate the relevant application
Click on Check status
5. Resending an application email
To re-send an application email:
Go to Tenants > Reference and credit checks
Locate the relevant application
Click on the Re-send email to tenant or Re-send email to guarantor
6. Archiving an application
To archive completed or historic applications:
Go to Tenants > Reference and credit checks
Locate the relevant application
Click on the icon within the Archive column
