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Potential buyers - Converting an owner/tenant to a buyer

Updated over 5 months ago

If a buyer already exists on your system as an owner or tenant, they can be converted to a buyer record, saving users time from manually entering their details.

1. Owner to buyer

  1. Go to Owners > View owners (landlords) or View owners (sellers)

  2. Locate the relevant owner

  3. Within the Action column, expand the dropdown and select Convert to buyer

Users will then be redirected to the Sales properties > Potential buyers page, and a new buyer record will have been created using details from the owner record.

The ID of the new buyer record will be referenced at the top of the page. Users can edit this record to add any additional details if required.

2. Tenant to buyer

  1. Go to Tenants > View tenants

  2. Locate the relevant tenant

  3. Within the Action column, expand the dropdown and select Convert to buyer

Users will then be redirected to the Sales properties > Potential buyers page, and a new buyer record will have been created using details from the tenant record.

The ID of the new buyer record will be referenced at the top of the page. Users can edit this record to add any additional details if required.

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