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Deposits - Refunding a deposit to a tenant

Updated over 6 months ago

1. Assigning the funds returned from the scheme

When funds have been returned from the deposit scheme, they can be assigned as follows.

  1. Navigate to Financials > Unassigned lines

  2. Locate the transaction

  3. Click on the edit pencil icon

  4. Expand the Category dropdown and select the property

  5. Expand the Subcategory and select Deposit In

  6. Populate the rest of the form as necessary

  7. Click Submit

2. Refunding the tenant

Users should manually refund the tenant from the bank.

3. Assigning the outgoing funds

When bank transactions are imported into the system the following day, the debit bank line should be assigned as follows.

  1. Navigate to Financials > Unassigned lines

  2. Locate the debit transaction

  3. Click on the edit pencil icon

  4. Expand the Category dropdown and select the property

  5. Expand the Subcategory and select Deposit Out

  6. Populate the rest of the form as necessary

  7. Click Submit

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