Bank transactions will become locked on the system if they have been reconciled or if they have been assigned to a property that has subsequently been included in a payment run.
When a bank transaction has been locked, it can no longer be reassigned to a different Category or Subcategory. However, users can still edit some components of locked bank transactions.
1. Editing the rent period of a locked rent line
Navigate to Bank > View bank lines
Locate the relevant bank transaction
Within the Edit column, click on the padlock icon
Expand the Rent period dropdown and select the period that this line should be applied to
Click Submit
2. Splitting rent lines
This can be done if a bulk rent payment should be assigned against multiple rent periods.
Navigate to Lettings properties > Property balances
Select the figure in the Tenant arrears column against the relevant property to access the Tenant ledger
Locate the relevant rent line and select the pencil icon in the Action column
Select the Split button to open the split page
Enter each amount into a new row
Ensure that the Amount remaining at the bottom of the page shows £0
Select Add lines above to submit
3. Amending the description of a bank transaction
Navigate to Bank > View bank lines
Locate the relevant bank transaction
Within the Edit column, click on the padlock icon
Amend the Description field as required
Click Submit
If a locked bank line has been assigned incorrectly and the funds need to be reassigned to a different balance, a double entry can be used. More information on this can be found here.