A landlord deduction should be added with the tenant as the contractor in order to deduct funds from an owner.
Before proceeding, a new contractor called 'Tenant' should be set up with the payment details left blank. For guidance on how to add a new contractor, please click here.
Once set up, please follow the steps listed below:
Navigate to Financials > Landlord deductions
From the top right, click on +Landlord expense
Select the relevant property
Add a suitable Description
Enter the Amount due to the tenant
Within the Payment due to field, select the contractor called Tenant
Click Submit
Once the statement has been processed and funds withheld, users can manually refund the tenant. Once the debit bank line is added to the system it can be matched to the manual line.
Note: Once Tenant has been set up as a contractor, it can be used for any future tenant compensations that need to be processed.