To create a rent receipt for a tenant, please follow the steps listed below:
Navigate Lettings properties > Property balances
Locate the relevant property
Within the Tenant arrears column, click on the amount displayed to access the tenant ledger
Within the Action column, click on the receipt icon (shown below) that, when hovered over, displays 'Generate rent receipt'
The PDF document will be generated in a new browser window, and users can download it to attach to an email to the tenant if required

