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Tenant ledger - Generating a rent invoice

Rent invoices can be created via the tenant ledger. Please find below guidance on how to create and send a rent invoice:

  1. Navigate to Letting properties > Property balances

  2. Locate the relevant property

  3. Click on the value within the Tenant arrears column to open the tenant ledger

  4. Locate the relevant rent due that needs to be invoiced

  5. Within the Action column, click on the first document icon. This will display Generate rent invoice when hovered over.

  6. Update the Statement date, Invoice number and Description fields if required

  7. Click Generate

  8. The PDF document will be downloaded in a new browser window, and a pre-populated email to the tenant will be created containing a URL link to the generated invoice. The email content can be reviewed and amended before it is sent to the tenant.

  9. Click Send email

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