The Tenant ledger shows all financial transactions relating to the tenant. It can be accessed by navigating to Lettings properties > Property balances and clicking the value under the Tenant arrears column against the relevant property.

The Tenant balance ledger reads chronologically from the bottom to the top and shows all the rent received against the rent due dates that have been set.

There are several tabs on the tenant ledger, each relating to a different tenant balance:

Each tab has a running balance column and shows each of the bank lines that contribute to the running balance.

The property arrears figure at the top of the page shows the arrears balance on the property.

If the tenant arrears show £0, this indicates that the tenant is up-to-date with payments.

If the tenant arrears show a positive amount, this indicates the amount of money the tenant owes (arrears).

If the tenant arrears show a negative amount, this indicates that more money has been received than what was due. This may indicate a tenant overpayment.

The above image shows an example of the tenant ledger. The lines at the bottom show the rent received against the rent invoice.
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The running total and property arrears balances show £0, indicating that the tenant is up to date with payments and that no balance has been over or underpaid.

The landlord balance shows £1900, meaning that the rent assigned here has not yet been paid to the landlord.
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To change the rent period of a bank transaction, please follow the steps listed below.

The newly selected rent period will be displayed against the transaction on any new statements generated for the landlord.