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Potential buyers - Accessing the buyer overview

The buyer overview page consolidates key information about a buyer into a single page, making it easier to manage enquiries and track engagement throughout the sales process.

  1. Go to Sales properties > Potential buyer

  2. Locate the relevant buyer record

  3. In the Overview column, select the icon

Users can access information such as viewings, viewing feedback, previous correspondence, and offers here. Below is a breakdown of this page's layout.

Examples:

  • To view which properties this buyer has booked a viewing for, select the viewings tab.

  • If a buyer wishes to make an offer on a property they are linked to, they can enter it in the linked properties tab. You can also view any offers made for other properties.

Additional actions

In this page, users have the ability to:

  • Edit the buyer record

  • Add correspondence or a buyer log

  • View matched properties for this buyer

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