For guidance on adding properties to a chain, please click here.
1. Contacting relevant third parties in a buyer chain
Go to Sales properties > Potential buyers
Locate the required
Select the chain icon
Locate the relevant contact and select their email address
A blank email will open, allowing users to populate the email with the required information before sending.
Note: the contact's name and email address will automatically populate in the email if this information has been set within the chain.
2. Moving the position of a property within a buyer chain
Once all related properties have been added to a chain, it may be necessary to adjust the order to reflect the correct transaction sequence.
To alter the position of a property in a chain:
Go to Sales properties > Potential buyers
Locate the required buyer
Select the chain icon
Locate the property to be moved
Select the upward or downward arrow located to the left of the property's ID number
Repeat this action until the property is in the correct position
3. Deleting a property from a buyer chain
Go to Sales properties > Potential buyers
Locate the required buyer
Locate the property to be removed
In the final column, select the red cross icon
When prompted, select:
OK to confirm the removal
Cancel to retain the property within the chain
Note: Removing a property from a buyer chain removes the property from all chains in the system.
If the property is still required within any active chain, it must be manually added back to each chain after removal.