Users are prevented from setting a property's status to 'Past property' where the property is a lead property, and it still has live linked properties to it or if it has any financial balances still present.
If this is the case, a system message will be displayed at the point of trying to archive the property to advise the user how to resolve the situation (see example below):
1. Property is the lead property of a portfolio
If other linked properties in the portfolio are still live, users should complete one of the below actions before attempting to archive this property.
Designate a new lead property for the portfolio.
Where the entire portfolio is being retired, all linked properties should be archived first.
2. Property has outstanding balances
The following balances must equal £0 for a property to be archived:
Landlord balance
Float balance
Deposit balance
Overpaid rent
Holding funds
Open landlord deductions
Open regular payment deductions
If this is not the case, please resolve any outstanding balances before attempting to archive the property.