If one or more properties included in the payment run do not contain valid payment information, no entries will be added to the BACS schedule during the Generate BACS payments step. A warning message will be displayed.
This warning can occur if:
The payment split does not total 100%.
Bank account details are missing.
Bank account details are invalid.
The warning message includes a list of the affected properties together with additional information about the issue.
Note: No entries will be added to the BACS schedule until all issues have been resolved or the affected properties have been excluded from the payment run.
To resolve
Navigate to Lettings properties > View properties and locate the required property
Within the Street column, click on the property address
Navigate to the Finance tab and:
If the landlord should not yet be paid, tick the box to exclude the property from the bulk payment run
If the percentage split does not equal 100%, correct this so it does
If the bank details are incorrect or missing, amend these
Scroll to the bottom of the page and click Update
Return to Lettings properties > Property balances and click Generate BACS payments again to add these payments to the BACS Schedule
