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Tenants - Adding and viewing deposit account numbers (DANs)

Updated over 7 months ago

To add a deposit account number (DAN) to a tenant record or to view which tenant a DAN belongs to, please follow the steps under the relevant section below.

1. Adding deposit account numbers

  1. Go to Tenants > View tenants

  2. Locate the tenant in question

  3. Click on the edit pencil icon

  4. Open the Financial tab

  5. Populate the Deposit account number (DAN) field as required

  6. Select Update tenant

2. Viewing existing deposit account numbers

  1. Go to Admin > Exports

  2. Within the Tenants and owners section, click on the All tenants option

  3. The downloaded spreadsheet will contain the details of all tenants (current and past)

  4. The DAN can be found within column BH

Note: Column BH will only be populated if the DAN is entered within a tenant's record

To search the export by a specific DAN, press Ctrl F on your keyboard, populate the relevant DAN in the 'Find what' field and click 'Find next'. If the DAN is found within the spreadsheet, the relevant cell will be highlighted and users can look to the left of the export to see which tenant it relates to.

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