SME Professional allows you to store, edit and send pre-set text templates on your system. This will be useful if there are specific text messages you send out to your tenants/landlords on a regular basis.
How to add an SMS template
Go to Correspondence > Text message
All of the template text messages currently added to the system (title and text) will be listed
Select + Text template
Enter a Title for the template
Specify what the body of the SMS template should include
Click Add
How to send an SMS template
Go to Correspondence > Text message
Locate the template you wish to use
Click the pencil icon within the Edit and send text column
This will load a pop-up box for you to enter the mobile number for the intended recipient.
To send the same message to multiple recipients, place a comma between them with no spaces before or after the comma, ie 07989898989,07232323989
You can also amend the text before it is sent and set the property it is associated with (if you wish to log the correspondence)
Click Submit