BulkSMS is a third-party messaging provider that integrates with SME Professional, allowing text messages to be sent directly to clients from within the system.
Before messages can be sent, a BulkSMS account must be created and configured, and the integration must be enabled by the SME Professional support team.
1. BulkSMS integration setup
Go to the BulkSMS website.
Select Sign up today and complete the account registration process.
Once the account has been created, send the following details to SME Professional support:
BulkSMS username
BulkSMS password
Email the details to [email protected]
2. BulkSMS settings
Before sending text messages from SME Professional, the following settings must be configured within the BulkSMS account;
Ensure sufficient credits
BulkSMS operates on a pay-as-you-go model. A sufficient credit balance is required to send messages. To purchase credits:
Go to the BulkSMS website
Sign in to the BulkSMS account
In the Commerce Centre section, select Buy credits
Complete the purchase process
Configure text message replies
Replies to SMS messages can be forwarded to an email address for tracking and response. To configure reply handling:
Go to the BulkSMS website and sign in
Select Settings
Select Message
Open the Replies tab
Select the edit (pencil) icon and select Send an email
Enter the required email address in the Send email to field
Select Save
Once the above steps have been completed, you will then be ready to start sending texts via SME Professional.