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Integrations - Visitor Chat

Updated over 6 months ago

Visitor Chat is a cutting-edge communication solution designed to bridge the gap between businesses and their website visitors. By integrating real-time chat functionality, it revolutionises the way companies interact with their online audience, delivering immediate, personalised support that enhances client experience, boosts engagement, and drives lead generation.

1. Setting up

To set up this integration, please send an email to [email protected] and request an API key for Visitor Chat. Once received, please forward this to your Account Manager at Visitor Chat, who will finalise the integration setup.

2. How it works

Through the API key, Visitor Chat can connect to your SME Professional system, with qualified leads fed directly into the SME Professional portal leads page. Users can then convert these leads into potential tenant or buyer records.

For further guidance on this integration, please see the video linked below;
Visitor Chat - SME Professional Tutorial Video

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