When re-sending a work order, there are two options available, downloading a copy of a previously generated work order to email to the contractor or creating a new work order.
1. Re-send an existing work order
Go to Lettings Properties > Maintenance
Locate the maintenance report in question
Click on the notes icon located to the right of the Latest note column (
)Locate the 'Additional notes in connection...' table (found at the bottom of the page)
Information regarding all work orders generated against this report will be listed here including the date/time the work order was generated and a URL link to the document
To open a previously generated work order, click on the URL link
Once a copy of the document has been downloaded, it can be attached in an email to the contractor by navigating to Contractors > View contractors and clicking on the contractor's email address.
2. Create a new work order
Rather than re-sending a previously generated work order, users may wish to just create a new document. For guidance on how to create a new work order, please click here.