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The User Activity Report provides a breakdown of employee activity across a range of sales-related metrics within a selected date range. The reports can be accessed from Sales Properties &gt; Reports &gt; Export user activity.

1. All figures are calculated using the date range selected when running the report.
2. Metrics marked as Sales properties only exclude activity related to other property types.
3. Only active employees are included in the report results.

Below is an overview of the information included in this report and how each is calculated.

Reports - User activity report

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User activity	Description
Market appraisals as assigned negotiator	The number of market appraisals where the user is assigned as the negotiator and the initial meeting date falls within the selected date range.
Market appraisals as assigned valuer	The number of market appraisals where the user is assigned as the valuer and the initial meeting date falls within the selected date range.
Properties added	The number of properties added by the user.
Properties added with initial meeting date	The number of properties added by the user, which includes an initial meeting date.
Calls made	The number of correspondence records logged against the user within the selected date range, where the correspondence type is Phone. Sales properties only.
Emails sent	The number of correspondence records logged against the user within the selected date range, where the correspondence type is Email.
SMS messages sent	The number of correspondence records logged against the user within the selected date range, where the correspondence type is SMS.
Price changes	The number of properties with a price change made by the user.
Viewings reported by	The number of property viewings reported by the user within the selected date range.
Viewings assigned to	The number of open or completed viewings assigned to the user where the viewing date falls within the selected date range.
Offers added	The number of offers added to properties by the user.
Contracts exchanged	The number of properties set to Contracts Exchanged by the user.
Completions	The number of properties set to Complete by the user.
Potential buyers added by	The number of potential buyers created by the user within the selected date range.
Potential buyers assigned to	The number of potential buyers assigned to the user where the buyer record was created within the selected date range.