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Key log - Locating property based on key hook number or key fob reference

Updated over 6 months ago

If users have a set of keys to hand but are unsure which property they belong to, there are two ways to find this out.

Note: Users can set the Key hook number and Key fob reference within the Property address tab of a property record.

1. Key log

  1. Go to Admin > Key log

  2. Select Keys by properties

  3. Use the search function to locate the property based on the Key hook number or Key fob reference

2. Properties export

  1. Go to Admin > Exports

  2. Select the Properties export

  3. Locate the Key hook number held in column AI or the Key fob reference held in column AH

  4. Users can set filters or use the search function in either column to narrow down results

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