This article details how to log card, cash or cheque payments when they are received but before the funds clear into the client account.
This does not need to be done for all payments received in this way, as the alternative is to instead wait until funds clear in your client account and assign normally.
Logging payments
Navigate to Bank > View bank lines.
Select Cash/Card payment from the top of the page:
Populate the required information.
Choose the account: Cash, Card or Cheque (whichever applies).
Tick the box to generate a receipt for the client if required.
Click Submit.
The system will then add a manual entry against the Cash, Credit card or Cheque account
Assigning cleared funds
When the transaction clears and is imported as a client bank transaction, it should be matched to the manual entry to confirm that the funds have cleared.
Click on the pencil icon
Click on the Select bank line to match dropdown, and choose the correct option
If there were multiple manual entries for that day, the system will add them up into one amount and match it with the amount paid by your card provider.
NOTE: When matched, the manual entry will change to black, and the funds will be credited to the balance. If a payment bounces, the manual line will remain red and unmatched.