Landlord and tenant balances must be reviewed before starting the payment run to ensure all payments are accurate and any exceptions are identified.

The column will be sorted numerically, and landlords with the highest available balance will be brought to the top.

Please exclude any properties with a landlord balance available that should not be paid out.

The list will be sorted numerically, bringing tenants with positive arrears to the top.

Before proceeding, investigate and resolve any cases where a tenant appears to be in credit due to a rent overpayment (shown as negative arrears).

For further information, please click here.

Once tenant and landlord balances have been checked and any relevant properties excluded, users can move on to the next step: Checking balance comparisons.