1. Adding an HMO property
An HMO property can be added as either a single property or as individual rooms linked together as a portfolio, which can be used where there are individual tenancies per room.
1.1 Adding a single property
Go to Lettings properties > Add new property
Within the Property address tab, update the HMO section (shown below)
Work through and populate the rest of the record as normal
Click Update property
1.2 Adding multiple rooms
For HMO properties that are to be let on a room-by-room basis, please follow the steps from section 1.1 to add a single lead property. Please note the lead property does not require a room number, but we do recommend adding a lead property for the purpose of managing maintenance, marketing and safety certificates.
Users can then add each room as a new property record that will then be linked to the lead property, creating a portfolio.
To add multiple room property records, please follow the steps below;
Go to Lettings properties > View properties
Locate the lead property
Within the Action column, select Copy property details (this will create a duplicate of the lead property)
The new property record will be listed on the View Properties page with '(COPY of)' appearing at the start of the address
Within the Street column, click on the property address
Remove (Copy of) from the Street field and either add the room number at the end of the street name (shown below) or into the Flat number field
[Inline Image Removed]Work through and populate the rest of the record as normal
Click Update property
The above steps can be repeated to create property records for additional rooms (Room 2, Room 3 etc.), which can then be linked to the lead property.
For further guidance on creating and viewing property portfolio links, please click here.
2. HMO certificate
Users can keep a track of HMO certificate renewals through the Safety certificates and compliance page. For guidance on how to add these certificates to the system, please click here.
3. Viewing HMO properties
Go to Lettings properties > View properties
Click on the Advanced search bar
Locate and tick the HMO checkbox
The table will then update to list only HMO properties
This data can be exported in Excel format by clicking on the Export button (located to the right of the search field).