Please find below a table detailing the different statuses a sales property can be set to, with a description of what each one means and whether they feed through to marketing portals.
Note: marketing portals may not accept all available marketable statuses.
Status | Description | Portal feed |
Enquiry | General enquiry status used when no secondary enquiry status is required. | N/A |
Enquiry – Suspect | An enquiry from an owner who is considered likely to become a client, although limited information is available about them. | N/A |
Enquiry – Prospect | An enquiry from an owner who has a high likelihood of becoming a client, often due to an existing relationship or known circumstances. | N/A |
Enquiry – Lead | An enquiry from an owner who has expressed interest in the agent's services or is arranging an appraisal. | N/A |
Enquiry – Won | An enquiry where the owner's business has been secured. | N/A |
Enquiry – Qualified out | An enquiry that has been rejected or closed for reasons determined by the agent. | N/A |
Enquiry – Lost | An enquiry where the owner has chosen to instruct another agent. | N/A |
Pending | Used during the period between the client agreeing to terms and the property being placed on the market. | N/A |
Viewings on hold | Indicates that no further viewings are to be arranged. Properties in this status are not marketed. | N/A |
Occupied on market | The property is occupied by residents while being marketed for sale. | Active |
Unoccupied on market | The property is vacant while being marketed for sale. | Active |
Unoccupied off-market sale | The property is vacant but being sold off market. Properties in this status are not marketed. | N/A |
Occupied off-market sale | The property is occupied but being sold off market. Properties in this status are not marketed. | N/A |
Under offer | One or more offers have been received and are being considered by the owner. | Under offer |
Sold STC | The owner has accepted an offer against the property, however the contracts are yet to be signed. | Sold STC |
Sold STCM | The owner has accepted an offer against the property (Scotland), however the missives are yet to be signed. | Sold STCM |
Reserved | A reservation fee has been paid for a new build property. | N/A |
Contracts exchanged | The contracts have been exchanged and signed. | N/A |
Past property | The general past (archived) property status. This can be used when a secondary status is neither needed nor wanted. | N/A |
Past property – Completed | The property has been sold, and the whole selling process has been completed successfully. | N/A |
Past property – Withdrawn | The property has not been sold, as the owner has withdrawn it from the market and the agent's contractual agreement. | N/A |