1. Withdrawing an offer
To withdraw an existing offer, please follow the steps listed below:
Go to Sales properties > View available properties
Within the Overview column, click on the house icon
Locate the buyer in question
Within the Latest offer column, click on the amount
Expand the Status dropdown and select Withdrawn
Populate the form as required
Click Update offer
Two emails will open upon submitting the form, one to the owner/vendor and one to the buyer. We recommend that each email is reviewed before sending.
2. Rejecting an offer
Go to Sales properties > View available properties
Within the Overview column, click on the house icon
Locate the buyer in question
Within the Latest offer column, click on the amount
Expand the Status dropdown and select Rejected
Populate the form as required
Click Update offer
Upon rejecting an offer, an email to the buyer will open. We recommend reviewing this email before sending.