Skip to main content

Offers - Adding a new offer and accepting an offer

1. Adding a new offer

  1. Go to Sales properties > View available properties

  2. In the Overview column, select the house icon

  3. In the Linked buyers tab, locate the buyer in question

  4. Select the + icon under the Add offer column

  5. Enter the relevant offer details

  6. Select Submit

After the offer is submitted, users can send two emails about the new offer.

  • An email to the property owner/vendor

  • An email to the buyer

2. Accepting an offer

To accept an existing pending offer, please follow the steps listed below:

  1. Go to Sales properties > View available properties

  2. In the Overview column, select the house icon

  3. Locate the buyer in question

  4. In the Latest offer column, select the amount

  5. Expand the Status dropdown and select Accepted

  6. Update the rest of the form as required

  7. Select Update offer

Note: To add a new offer as Accepted, follow the steps in section 1, ensuring the status is set to Accepted before selecting Submit.

Upon accepting an offer, users will have the option to send out three emails regarding the offer, one to the owner/vendor, one to the buyer, and a Memorandum of Sale to all parties (lawyers included). We recommend that each email be reviewed before sending.

Once an offer has been accepted, the property will then appear on the View sales progression page, where the final stages of the sale can be tracked.

Video tutorial

Did this answer your question?