For systems set up with internal emailing (where emails are sent from SME Professional), users can set their preferred send from email address. This email address will populate the 'From' field of all emails generated by the user.
1. Updating your employee record
Go to Admin > My details
Scroll down to the Email addresses section
Populate the Work email (default send email) field as required
If this email address is also your preferred contact address, click on Set as preferred
Click Update employee
2. Updating a colleague's employee record
Go to Admin > View all employees
Locate the relevant employee
Click on the edit pencil icon
Scroll down to the Email addresses section
Populate the Work email (default send email) field as required
If this email address is also their preferred contact address, click on Set as preferred
Click Update employee
Please note, if the Work Email (default send email) field is not set for a user, the From field of emails generated by this user will default to the email address set against the company.