1. Archiving a tenant
Setting a tenant to Past tenant ensures that they will no longer be visible when carrying out day-to-day system tasks, however, users can refer back to it at any point.
To change a tenant to Past tenant, please follow the steps below:
Go to Tenants > View tenants
Locate the tenant in question
In the Status column, select Past tenant
The tenant's record will no longer appear on the default View tenants page (which lists only live/current tenants).
2. Viewing/locating past tenants
Go to Tenants > View tenants
Expand the View dropdown and select Past tenant
The table will update to list only past tenants
3. Unarchiving a past tenant
Go to Tenants > View tenants
Expand the Tenant status dropdown and select Past tenant
Locate the tenant record in question
In the Status column, select one of the other available options
Once selected, the system will change this tenant's record back to live/current.