We have provided below guidance on how to enable pop-ups on four major browsers. However, we do recommend that our clients use Google Chrome when accessing the SME Professional Software.
Google Chrome
In the top right-hand corner, click on the menu button (⋮), then Settings
From the left sidebar, select Privacy and security
Click on Site settings
Scroll down to the bottom of the page and select Pop-ups and redirects
Under Default behaviour, ensure the Sites can send pop-ups and use redirects option is selected
Mozilla Firefox
In the top right-hand corner, click on the menu button (≡), and then select Settings
From the left sidebar, select Privacy & security
Scroll down to the Permissions section and uncheck the Block pop-up windows option
Users can also add SME Professional as a website that is allowed to open pop-ups. To do so, click on the Exceptions button which is located next to the Block pop-up windows setting. If SME Professional is not showing as an allowed site, enter https://home.smelogin.co.uk in the Address of web site field and click on Allow.
Microsoft Edge
In the top right-hand corner, click on the menu button (⋯), and then select Settings
From the left sidebar, select Cookies and site permissions
Click on Pop-ups and redirects
Locate the Block (recommended) option and click on the slider icon, so that it turns grey
Users can also add SME Professional as a website that is allowed to open pop-ups. If SME Professional is not showing under the Allow section, click on Add, enter https://home.smelogin.co.uk and click on Add.
Safari
Go to Safari > Preferences and click on the Security tab.
Ensure the Block pop-up windows option is not checked. Unchecking this option will allow pop-ups.